Être rappelé

Nous sommes là pour identifier vos besoins et vous proposer la solution la mieux adaptée à votre activité.

Merci pour votre demande 🙏

Margaux, notre responsable des ventes, vous appellera dans les plus brefs délais pour en savoir plus sur votre projet.

A très vite !
Oups ! Une erreur est survenue 😬
Tips & Ideas

Behind the Scenes of Customer Experience

Marion Sauce
Customer Service Manager at Booking Shake
Clémence Férault
9/12/2025

At Booking Shake, we have the best team 💫 and we work every day for the highest possible quality of our services.

Ready to check it out for yourself?

➡️ In this episode, we welcome Marion Sauce, the solar Customer Service Manager 💫

What better way to reveal the behind the scenes of the daily support provided at Booking Shake ? 🤝

She is already the fairy fairy of our customers and for the others, you do not know how much she is missing from your professional life!

From the Amex event agency, to Amazon customer service, to Google recruitment, Marion is passionate about people. How can we put people at the heart of our concerns?

Here is a small glimpse of what you can learn in this episode:

🧐 Customer service? Decryption of a profession that is much more subtle and precious than it seems (which could also be a source of inspiration for event sales services 😉)

🤯 THE reason she left Amazon for Booking Shake...

🤫 What do the best Booking Shake users have in common that explodes their performance?

👩 ‍ 💻 What customer experience is really behind Booking Shake? (And that you must demand)

Good listening! 🎧

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Prêt à commencer ?

Votre cœur de métier est la gestion des groupes et des événements, cela tombe bien... nous aussi !
Découvrez comment Booking Shake centralise tous vos besoins métier sur une plateforme.